Trailblazer in global financial services that are innovative and inclusive
As a seasoned leader in fintech and technology, Sri Phani Teja Perumalla brings over 15 years of experience driving innovation, leading cross-functional teams, and creating customer-focused solutions across industries. He has carved a niche for himself in global financial services by pioneering solutions that are innovative and inclusive.
Based in Texas, USA, Sri’s portfolio includes groundbreaking fintech and technology products designed to enhance customer experience and drive business growth. Currently at JP Morgan Chase, he launched Chase Pay in 4, an alternative lending solution that achieved high Net Promoter Scores through exceptional customer engagement. His portfolio also includes work with Amazon, where he launched Alexa capabilities that reached millions worldwide. His expertise spans product management, API Strategy, alternative lending, and platform strategy, ensuring each project aligns with market demands and regulatory frameworks, ultimately driving both customer and business success.
Today, Sri’s goal is to create accessible financial solutions that empower underserved communities. He’s driven to build products that blend seamlessly into users’ lives, merging traditional finance with digital-first experiences. Through this, he aims to make financial services more inclusive, supporting a future where resources are accessible to everyone regardless of their background.
“My leadership journey is rooted in resilience, empathy, and strategic foresight, making me a role model for those aspiring to create impactful, scalable solutions. My commitment to empowering others, paired with continuous learning and mentorship, enables me to make a meaningful impact in my industry and among my peers,” he says.
Born in India, Sri completed his BTech in Information Technology from Jawaharlal Nehru Technological University, followed by a Master’s in International Business from Hult International Business School.
He began his career in software engineering, evolving to solutions architecture and then to product management, where his passion for customer-centered solutions emerged. At Amazon USA, he led initiatives within Alexa, launching innovative products that transformed customer interactions. Moving to JP Morgan Chase as an Executive Director, he applied his technical and strategic expertise to help shape the firm’s lending strategy, including the launch of Chase Pay in 4, and leading cross-functional teams. This progression allowed him to integrate technical skill with strategic leadership, ultimately enabling him to drive impactful, customer-centered solutions across multiple platforms and industries.
“My strengths include the ability to innovate under tight deadlines, a skill refined through leading complex projects in fintech and tech sectors. My adaptability enables me to navigate challenges in fast-paced environments. A growth area for me has been delegation — transitioning from hands-on involvement to empowering my team. Learning to trust and enable others has shown me the value of building a strong support network, making my team more effective and resilient,” he says.
An astute professional, following are some of Sri’s laurels:
● Global Hackathon Champion (JPMC, DFW) for 3 consecutive years (2017-2019).
● O’Infinite Award & Leading Lights – Recognized for performance and innovation at HCL for consecutive years.
● Alexa Experiences Launch – Led successful launch of Type with Alexa and App Search with Alexa, impacting millions.
● Guest Speaker – Featured at Chase internal and external product conferences and alumni events at his university, sharing insights on fintech and product strategy.
Sri balances his professional and personal life by setting clear boundaries to ensure quality time in both areas. Outside of work, he enjoys spending quality time with his family, engaging in physical activities, and diving into books and writing. Crafting articles on
fintech and technology trends is both a creative outlet and a way to stay intellectually engaged. He also loves tackling mental challenges like Rubik’s Cube, Sudoku, and other puzzles. He rounds up his day with an evening workout routine to balance his physical and mental well-being.
A sought after mentor, Sri’s leadership style is collaborative and empowering, with a focus on fostering innovation. He believes in setting a clear vision and enabling his team with the tools and autonomy to achieve it. Through transparency and mutual respect, he creates an environment that encourages ownership and creativity. His goal is to inspire others to innovate while collectively pushing the boundaries of what they can accomplish together.
Sharing his mantra for those willing to lead, he says, “My message to aspiring leaders is to view every challenge as an opportunity for growth. Success is built on resilience, adaptability, and a commitment to lifelong learning. By staying curious, grounded in values, and focused on making a positive impact, we can transform even the most complex challenges into rewarding achievements. Remember to seek ways to lift others as you progress in your career — true leadership lies in inspiring and empowering those around you.”