Chennai’s Tech Prodigy
Ramnath Natarajan’s journey began in the vibrant city of Chennai, India. Born with an insatiable curiosity and a passion for technology, Ramnath pursued a Bachelor’s degree in Technology followed by an MBA from ICFAI Business School. These academic achievements laid the foundation for a remarkable career characterized by relentless learning, innovation, and leadership.
Reflecting on his early career, Ramnath shares, “The initial hands-on roles in IT taught me the importance of staying updated with technological advancements. It was a period of immense learning and growth.” This mindset of continuous learning became the cornerstone of his professional journey.
Ramnath’s career took a significant leap when he moved to the United States, starting in Milwaukee, Wisconsin. The harsh winters of Milwaukee, with temperatures plummeting to -20°C, were a stark contrast to the warm climate of Chennai. “The winters in Milwaukee were tough, but they taught me resilience. It’s about finding warmth within and pushing through challenges,” he recalls. With a chuckle, he adds, “And it taught me to appreciate a good cup of coffee like never before!”
At Johnson Controls, Ramnath took on the role of leading the Global Intelligent Automation Center of Excellence. His mission was clear: to optimize operations and delivery through intelligent automation. “I saw an opportunity to make a significant impact by integrating advanced technologies like AI and RPA into our processes. It was about driving efficiency and innovation,” he explains.
Under his leadership, Johnson Controls saved over $15 million annually through cost reduction and improved productivity. Integrating complex technologies, managing large-scale transformations, and overcoming resistance to change were formidable hurdles. “Success is a blend of hard work and strategic thinking. Luck might open doors, but it’s hard work that keeps them open and ensures lasting impact,” he states. He adds, “Though if you find a four-leaf clover, don’t ignore it.”
At Johnson Controls, he led initiatives focusing on hyperautomation, integrating AI, Machine Learning, Robotic Process Automation, Low Code Solutions, and Business Process Management. These efforts not only streamlined business processes but also enhanced decision-making and saved significant man-hours. “Our goal was to drive digital transformation, reduce costs, and improve customer experiences. It’s about creating solutions that empower our customers to achieve their goals,” he explains.
Beyond his professional achievements, Ramnath is deeply passionate about sustainability. “Technology should not only drive business success but also create sustainable solutions that benefit the world at large. It’s about leaving a positive impact,” he shares. He quips, “If we can automate processes and save the planet, why not do both?”
Ramnath’s leadership style is both inspiring and empowering. “True leadership is about inspiring and empowering others to achieve their full potential. It’s about fostering a culture of continuous improvement and innovation,” he states. This belief has been instrumental in his success, enabling him to lead diverse global teams across the US, Canada, Mexico, Slovakia, China, and India.
He emphasizes the importance of personal growth and strategic thinking. “Everyone is on their own race and their own track. Focus on your unique journey and goals rather than getting caught up in comparisons or competition,” he advises. This perspective encourages individuals to pursue their unique paths with vision and determination. “After all,” he jokes, “the only race I’m interested in winning is the one against my to-do list!”
Ramnath’s journey is also marked by numerous accolades and achievements. He has served as a judge for the Globee Awards for Technology and The Stevie Awards for Technology Excellence, and has been honored as a Fellow in The Research World (Threws) and as a Royal Fellow in IOASD. His certifications as a PCI Professional, SAFe Agilist, and Scrum Master underscore his commitment to continuous learning. As a distinguished speaker at the Intelligent Automation Conference and various webinars, he shares his extensive knowledge and expertise, inspiring others in the field.
When asked about his inspiration, Ramnath points to the transformative power of technology. “Technology has the potential to drive meaningful and positive outcomes. My goal is to empower customers with innovative solutions that enhance efficiency and promote sustainability,” he explains. His journey is guided by these principles, aiming to make a significant impact in intelligent automation and digital transformation.
Outside of his professional life, Ramnath enjoys a fulfilling personal life in the suburbs of Dallas, TX. After spending over 12 years in Milwaukee, he sought a warmer climate reminiscent of his hometown and relocated to Texas. He is happily married and a proud father of a son and daughter. “Balancing professional achievements with family life is important. It’s about finding harmony and fulfillment in both,” he shares. “Plus, in Texas, we don’t have to shovel sunshine.”
He leaves readers with this thought: “Always keep the customer in mind, adopt an Automation First mindset, and stay updated with technological advancements. Focus on sustainability and foster innovation within your teams.” His story inspires others to embrace these principles and pursue their paths with determination and vision.